Q: What happens if I activate my sim and change my travel dates

Question:

Hi,

Thanks for getting back to me.

Unfortunately this email has only just come through for some reason, so I’d not noticed the error.

I’ve made a huge mistake with my travel dates – I’m NOT travelling in March, I’m travelling in May – the 2nd until the 12thMAY 2012.

You will see the card has not yet been used/activated by me. Are you able to change the active dates for me, on the basis I’ve not used the card??

Thanks

Carl A
United Kingdom

Answer:

In this situation Carl purchased a Simple Mobile sim card in February for use in the USA in March. The sim was shipped to him and he provided a March travel date requesting activation.

Carl actually Sent a note when he got the sim:

——
Hi,

Thankyou very much for your swift delivery of my micro sim card for iPhone 4.

I am travelling to the USA on March 2nd 2012, and will be there until March 12th 2012.

Thankyou!

Carl A
United Kingdom
——–

The sim he purchased is a prepaid sim for Simple Mobile which is activated when a plan is added and money is delivered to the sim. There is only one rule that is universal with prepaid service – “Once the line is activated, it can’t be un-activated / put back”.

The service was activated on the date requested and would run for the ordered service length (in this case 15/30 days). Carl changed his travel days but not all is lost.

This Simple Mobile sim lives for 120 days from activation so even though he has lost the use of the first month of service, he can simply Re-Up within 119 days of activation to again use the service. He does not need to purchase another sim card.

He would Re-Up at mrsimcard.com using the Refill box at top right corner.

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